Freedom of Information
The FOIA gives you a general right of access to recorded information that is held by us.
What we need from you
Your request should be in writing and include the following information:
- your name
- your contact address, and
- a detailed description of the information you want.
Your description doesn’t need to be perfect. However, providing specific details and any relevant dates will help us process your request faster. Our Information Policy provides further information.
We welcome telephone calls in Welsh and English. You can also write to us in either Welsh or English and we will respond in the language you have used. Corresponding in Welsh will not lead to a delay.
Where to send it
You can submit a request by email to: email@example.com. Requests by post should be sent to:
The Information Officer
1 Capital Quarter
If you need further advice or help in making a request, please call the Information Officer on 029 2032 0500.
Making a complaint
If you have a complaint regarding the handling of a FOI request, you should in the first instance write to the Information Officer at the address above. If you are still not content with any subsequent response, you may contact the Information Commissioner by:
Tel: 01625 545745
Fax: 01625 524510
Information Commissioner’s Office
If your request is for environmental information, it will be dealt with under the Environmental Information Regulations. Further information can be found on the Information Commissioners website [Opens in new window]. Requests for environmental information do not need to be in writing, but for clarity this may be advisable.
If your request is for information about you, it will be dealt with as a subject access request under the Data Protection Act. Find out more on the ICO website [Opens in new window].
Additional information regarding the Auditor General for Wales and the Wales Audit Office can be found in our Publication Scheme.
You can access our responses to previous FOI requests in our disclosure log.