Accessibility tools

We have installed ReadSpeaker’s webReader, which allows visitors to instantly convert online content to audio on our website.

Click on the icon above to try this out, and take advantage of the full range of useful webReader features by clicking the link below.

Readspeaker website

Accessibility statement

This accessibility statement applies to This website is run by Audit Wales. We want as many people as possible to be able to use this website.

View accessibility statement

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • We have undertaken a community pharmacy data pilot project working with NHS Counter Fraud Service Wales.

    The aim of this project was to analyse community pharmacy dispensing data at scale, and to provide insight to NHS Wales on areas of high cost and potential fraud.

    This work was also an opportunity to develop Audit Wales’s expertise in fraud analytics techniques.

    Community pharmacy was chosen as the focus of the pilot because it is an area known for fraud risk and does not appear to be scrutinised for fraud as much as some other NHS services.

    What did we find?

    • Our work did not find any immediate evidence of fraud, although we focused on a small number of fraud risks.
    • Our work has flagged a specific risk in relation to limited controls around the cost of Specials. No price restrictions are in place for certain Specials, presenting various opportunities for fraud or error. Although subject to various caveats, we estimate that during the three years covered by the pilot, approximately £700,000 could have been saved in Wales by reducing costs associated with Specials.
    • Our work flagged numerous outliers to health boards. From these outliers, we identified overpayments totalling £22,000, which is now being recovered.
    • Our work found scope for more analysis of community pharmacy dispensing on a national basis for the purposes of detecting or preventing fraud and ensuring value for money.

    Although we have decided to end the pilot and not develop the tool further, we have learnt valuable lessons and are looking for other areas of work in the field of fraud analytics.


    Related article

    Potential for savings highlighted by our community pharmacy data matching pilot.

    View more